Privacy Policy

Introduction

Welcome to https://greenwood-village-dissociative-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Greenwood Village Dissociative Disorder Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your data in compliance with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://greenwood-village-dissociative-disorder-therapy.denvermentalhealthcare.com.
Any applications, services, or products offered through our platform.
Interactions with our team via email, phone, or text messages.

Please note that this policy does not cover third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when:

You use our applications, access our services, or engage with our website as an authorized user.
You visit pages linked to this Privacy Policy on our websites.
You communicate with us through newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various types of personal information (hereafter “Personal Data”) from our users to enhance and personalize their experience:

Account Information: Details required to create and manage your account, such as name, email address, and password.
Payment Information: Payment details used for transactions on our platform, including credit/debit card numbers and billing addresses.
Financial Information: Data related to your financial status or transactions processed through our secure payment gateways.
Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and delivery information.
Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
Location Data: Geographic location data provided by your browser or device when using our location-based services.
Feedback: Comments, reviews, and responses you share with our team to improve our products and services.
Social Media Information: Data from social media platforms when you interact with our content or engage with us on these networks.
Product Information: Details about the products or services that interest you, including preferences and usage patterns.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website, enabling features like account login and access to secure areas.
Preference Cookies: Used to remember user preferences, such as language settings and display options.
Analytics Cookies: Track website usage, gather analytics data, and help us improve our services. These cookies do not identify you personally but provide insights into how users interact with our site.

You can manage non-essential (or tracking) cookies through our Cookie Manager, which allows you to customize your preferences.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Once this period expires, we delete or anonymize the data to prevent re-identification. Our retention periods are based on factors such as:

Legal obligations and record-keeping requirements.
The purpose for which the data was collected.
Your account activity and preferences.
Business and operational needs.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

Encrypted Communication: We use encryption protocols to secure data in transit, ensuring that information exchanged between your browser and our servers is protected.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided in this policy, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection/Withdrawal of Consent: The right to object to or withdraw consent for the processing of your personal data, where we rely on such consent.
Non-Discrimination: The right to be free from discriminatory practices when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request within the time frame prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data:

Email: contact@greenwood-village-dissociative-disorder-therapy.denvermentalhealthcare.com
Address: Greenwood Village Dissociative Disorder Therapy, [Your Address], Denver, CO, [Zip Code]